Shipping policy
Shipping Policy
How, when, and where your order travels — numbered for quick reference.
1. Every order ships free. No minimum spend.
2. No handling fee, no shipping added at checkout, no hidden costs.
3. We ship anywhere in the United States — all 50 states.
4. We ship to APO / FPO / DPO military addresses.
5. We ship to U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands), with slightly longer transit.
6. We do not offer international shipping at this time.
7. Processing takes 1 to 3 business days after payment is confirmed.
8. Business days are Monday through Friday, excluding U.S. federal holidays.
9. Peak periods (launches, promotional sales, December holidays) may add 1 to 2 business days.
10. If your specific order is delayed, we email you.
11. Estimated delivery windows (from the day your package ships):
- Continental U.S. — 3 to 7 business days
- Alaska, Hawaii, Puerto Rico — 5 to 10 business days
- APO / FPO / DPO — 7 to 14 business days
12. Delivery estimates are provided in good faith.
13. Weather, holidays, and carrier-side backups can shift things by a day or two.
14. Packages travel via USPS, UPS, or FedEx, chosen for the fastest reliable route.
15. A tracking link is emailed to you at dispatch.
16. Please allow up to 24 hours after dispatch for the first carrier scan to appear.
17. If the tracking email has not arrived within 3 business days of your order, check your spam folder first — then email us.
18. The shipping address you enter at checkout is the address we use.
19. Review your address carefully before submitting the order.
20. If you spot an address error immediately, email lindayfurlong6884@outlook.com.
21. We can correct the address only if the package has not yet shipped.
22. Once a package is in the carrier's network, the address is locked.
23. We cannot accept responsibility for orders shipped to an incorrect address you provided.
24. If tracking shows "delivered" but the package is missing:
- Check the delivery location and surrounding areas
- Ask neighbors or building staff
- Contact the carrier directly with your tracking number
25. If the package remains missing 7 days after the delivery date, email us and we will investigate together.
26. If a package arrives damaged, photograph the item and packaging within 48 hours of delivery.
27. Email the photos to us. A replacement or refund will be arranged.
28. If a package is returned to us due to an address issue, refused delivery, or non-collection, we will contact you.
29. Reshipping costs may apply in that case.
30. Support hours: Monday through Friday, 9 AM to 5 PM EST.
31. Response time: within one business day, usually faster.
32. All shipping inquiries: lindayfurlong6884@outlook.com.
Last updated: June 25, 2026